Privacy Policy
Effective Date: [08/07/2026]
Welcome to Rajasthan Chai Distributor. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application.
1. Information We Collect
When you use the Rajasthan Chai Distributor App, we may collect the following information:
Personal Information
- Distributor Name
- Company/Firm Name
- Mobile Number
- Email Address
- Business Address
- GST Number (if applicable)
- Distributor ID
Order Information
- Products ordered
- Order quantity
- Delivery address
- Order history
- Order status
Payment Information
- Invoice details
- Payment history
- Outstanding balance
- Payment proof uploaded by the distributor (if applicable)
Device Information
- Device model
- Operating system version
- App version
- Device identifier
- Crash reports and diagnostics
2. How We Use Your Information
Your information is used to:
- Process distributor orders
- Manage invoices
- Track order status
- Provide customer support
- Send payment reminders
- Send order updates
- Notify you about promotions and product launches
- Improve app performance and user experience
- Maintain security and prevent unauthorized access
3. Information Sharing
We do not sell or rent your personal information.
Your information may be shared only with:
- Rajasthan Chai authorized administrators
- Internal sales and accounting teams
- Logistics and delivery partners
- Technology service providers assisting in app operations
- Government authorities when legally required
4. Data Security
We implement industry-standard security measures to protect your information, including:
- Secure authentication
- Encrypted communication (HTTPS)
- Restricted access to authorized personnel
- Regular security monitoring
While we strive to protect your information, no system is completely secure.
5. Data Retention
We retain your information only for as long as necessary to:
- Maintain distributor records
- Process orders
- Meet legal and accounting requirements
- Resolve disputes
- Enforce our agreements
6. Notifications
The application may send notifications regarding:
- Order approval
- Dispatch updates
- Delivery status
- Payment reminders
- Promotional offers
- Important announcements
You may disable notifications through your device settings; however, some service-related notifications may still be required.
7. Your Rights
You have the right to:
- View your account information
- Request correction of inaccurate information
- Request deletion of your distributor account (subject to business and legal obligations)
- Contact support regarding your data
8. Third-Party Services
The application may use trusted third-party services such as:
- Firebase Cloud Messaging
- Crash reporting tools
- Analytics services
- Secure cloud hosting
These providers process information according to their own privacy policies.
9. Children's Privacy
This application is intended only for authorized business distributors and is not designed for individuals under 18 years of age.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Updated versions will be published within the application with the revised effective date.
11. Contact Us
For any questions regarding this Privacy Policy or your personal data, please contact:
Rajasthan Chai
Phone: [Support Number]
Email: [Support Email]
Office Hours: [Business Hours]
By using the Rajasthan Chai Distributor App, you acknowledge that you have read and agreed to this Privacy Policy.